
Chapter 4: Managing Devices from the Avalanche Console 23
NOTE:YoucannotforceanupdateovertheserialconnectionfromtheAvalancheConsole.
Youmustinitiatetheupdatefromthedevice.
To establish serial port settings:
1 FromtheProfilestab,selecttheprofilefromtheProfileList.
2 ClickEdit.
IntheMobile Device Server Profiletab,findtheServer Resourcesregion.
3 IntheReserved Serial Portstextbox,specifytheserialportsyouwanttoreserveforthe
mobiledeviceservertouse.
4 Saveyourchanges.
IfyouareusingAvalancheSE,themobiledeviceserverisupdatedwiththechanges.Ifyou
areusingAvalancheMC,youmustdeploythechangestotheserver.
Inadditiontoconfiguringthemobiledeviceserverforserialupdates,youmustalsosetthe
Enablertoupdateoveraserialconnection.Forinformationonhowtoconfigurethis,see
ConnectionTabonpage33.
NOTE:TheAvalancheConsoledoesnotsupportUSBconnectionstomobiledevices.
Preparing the Server for a WLAN Connection
Wirelessupdatesarethepreferredmethodforupdatingthemobiledevice.Thefollowingtasks
ensurethemobiledeviceandtheMobileDeviceServercancommunicate:
• EnsurethattheMobileDeviceServerandthemobiledevicehaveavalidIPaddress.
• EnsurethatthemobiledeviceisconfiguredwiththecorrectIPaddressoftheMobile
DeviceServer.
• Ensurethatthemobiledeviceisconfiguredwiththecorrectwirelessnetworkparameters
(ESSID,encryptionmethod,andencryptionkeys).
• EnsurethatanyfirewallservicebetweenthemobiledeviceandtheMobileDeviceServer
allowsAvalanchetraffic.ForinformationontheportsusedbyAvalanche,seethe
AvalancheUserGuideappendix.
• IfthemobiledeviceandtheMobileDeviceServerareonseparateIPnetworks,ensurethat
eachhasavalidIProutetotheother.
Preparing the Server for a WWAN Connection
IfthedevicehasWWANcapabilities,itcansendreportsandreceiveupdatesevenwhena
WLANconnectionisnotavailable.IfyouwantthedevicetouseaWWANconnectionwhena
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